Our Products
AI-Assisted Invoice Processing for NetSuite
Overview
An intelligent invoice automation platform that eliminates manual data entry, accelerates approvals, and provides real-time financial insights—fully integrated with NetSuite ERP.
The Problem
Finance teams spent hours manually processing invoices, routing approvals, and tracking payments across multiple outlets, leading to delays, errors, and poor cash flow visibility
The Solution
Built an end-to-end automation system with three core components:
1. AI-Powered Invoice Processing
Automatically extracts data from vendor PDFs and emails using OCR and AI
Validates against NetSuite vendor records
Pushes invoices directly into NetSuite AP module via SuiteTalk API
2. Smart Approval Workflows
Routes invoices to the right approver based on amount, vendor, and department
Enables one-click approvals via Microsoft Teams, Slack, or email
Syncs approval status to NetSuite in real-time
3. Executive Dashboards & Predictive Insights
Pending approvals by outlet
Vendor spend trends and patterns
Cash flow impact forecasting
Early payment discount opportunities
Article Summarization Tool
Overview
An intelligent web application that automatically condenses lengthy articles into concise, easy-to-digest summaries, helping users save time and quickly extract key information from multiple sources.
The Challenge
In today's information-rich environment, professionals and researchers struggle to keep up with the volume of content they need to read. Reading multiple long-form articles daily is time-consuming, and important insights often get buried in lengthy text.
Solution
Developed an AI-powered summarization platform that processes articles and generates accurate summaries in seconds. The tool analyzes content structure, identifies key points, and presents information in multiple formats based on user preferences.The custom NLP model they delivered turned thousands of support tickets into clear, actionable trends in weeks.
AI-Powered Customer Support Automation
Overview
An intelligent customer support system that automatically categorizes Freshdesk tickets, generates AI-driven responses based on historical knowledge, and intelligently escalates critical issues for human intervention—reducing response times by 70% while maintaining quality.
The Problem
Customer support teams were overwhelmed with high ticket volumes, spending hours on repetitive queries while critical issues got buried in the queue. Key challenges included:
Manual ticket categorization causing delays and misrouting
Inconsistent responses across support agents
Slow first response times affecting customer satisfaction
Critical issues not identified quickly enough
Knowledge base underutilized despite extensive documentation
The Solution
Developed an intelligent automation layer for Freshdesk that uses AI to categorize, respond, and escalate tickets based on urgency and complexity.The Problem
Finance teams spent hours manually processing invoices, routing approvals, and tracking payments across multiple outlets, leading to delays, errors, and poor cash flow visibility
